Display name: Alexander Mail address: alex@test.com IMAP server, SMTP server: server name (from the hosting opening letter, for example sofi.hosting.energy or roxy.hosting.energy) IMAP settings: Port: 993 Username: alex@test.com (note, not "alex", but "alex@test.com") Password: your password Connection security: SSL/TLS Authentication method: Encrypted password SMTP parameters: Port: 465 Username: alex@test.com (note, not "alex", but "alex@test.com") Connection security: SSL/TLS Authentication method: Encrypted password Example of correctly adding a box in Thunderbird:

An example of correctly adding a box to The Bat: Also, The Bat program does not have the necessary root certificate; it should be added if the mail client requests it: