Technical issues
Setting up an email client
Display name: Alexander
Mail address: alex@test.com
IMAP server, SMTP server: server name (from the hosting opening letter, for example sofi.hosting.energy or roxy.hosting.energy)
IMAP settings:
Port: 993
Username: alex@test.com (note, not "alex", but "alex@test.com")
Password: your password
Connection security: SSL/TLS
Authentication method: Encrypted password
SMTP parameters:
Port: 465
Username: alex@test.com (note, not "alex", but "alex@test.com")
Connection security: SSL/TLS
Authentication method: Encrypted password
Example of correctly adding a box in Thunderbird:
An example of correctly adding a box to The Bat:
Also, The Bat program does not have the necessary root certificate; it should be added if the mail client requests it:
