Dear users,
From 15.00 Moscow time, unstable operation of the ISP Manager control panel was detected on all servers. The technical department urgently began work to fix the problem. Work was carried out to configure and update the software. In this regard, unstable operation of all servers was noted. By 21:00 Moscow time, all services were restored.
We apologize for the inconvenience caused.
All services have been restored. We also note that the operation of websites was restored earlier - at 19:40 (GMT +3, Kyiv). The downtime was 5 hours 40 minutes. In the near future, the method and amount of compensation for downtime will be determined. We apologize for the inconvenience caused.
Dear users,
This morning we are experiencing problems / there is an emergency situation on / with the s3 server. Our specialists are making every effort to fix the problem and restore the server. We apologize for the inconvenience caused.
We will compensate for any inconveniences encountered with the s3 server.
Currently there is a ddos on IP 46.28.66.26 of the S3 server. We expect IP functionality to be restored within 60 minutes. Clients using this IP can change the site's IP to any other in hosting control panel, section "www-domains", in the properties of the www-domain.
We apologize for the inconvenience caused.
Dear clients!
We inform you that on April 1, 2014 at 00:00 our Bill server will be transferred to the Netherlands.
There may be interruptions in the operation of billing and the main website for 1-2 hours.
In connection with the resumption and stabilization of the work of Ukrgarant (Webmoney-Ukraine), we resume accepting WMU payments. Internal rate (as of March 29, 2014) - 12 wmu for 1 wmz.
Dear clients, we inform you that on 02/12/2014 at 00:00 (GMT+2, Kyiv) billing will be transferred to another dedicated server. The billing panel and this website may experience interruptions.
Planned completion of work - 02/12/2014 at 02:00 (GMT+2, Kyiv)
Dear clients!
This night, at 0.30 (GMT +2 Kyiv) / 2.30 (GMT +4 Moscow) scheduled technical work will be carried out on the S1 server.
Estimated downtime is no more than 30 minutes.
Thank you for your understanding.
Dear clients!
We would like to inform you that from February 1, 2014, the cost of the basic Unified tariff will be $1.9 per month. Prices for additional services (IP, disk space, memory, etc.) will remain unchanged.
Some reasons for the increase in cost:
- expanding the technical support staff and increasing the quality of service;
- increasing customer confidence (we often received signals that a low price causes distrust);
- payment of taxes, since November 2013 we are a legal entity;
- attracting quality clients;
- increasing the profitability of the project.
Dear clients and site guests!
We inform you that during the period from December 30 to January 2 (inclusive), consultations in the “online consultant” chat on the website and by telephone will not be provided. Technical support through the ticket system and email works without changes, around the clock. Thank you for your understanding.