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Hosting.Energy news

Unavailability of virtual hosting 09.11.2017

2017-11-09
UTC 6:30. Due to reasons beyond our control, there was a power failure in the OVH SBG-1 data center. In connection with this, the unavailability of the shared hosting servers sofi.hosting.energy and roxy.hosting.energy is noted. The data center is working to fix the problem, we plan to launch it in the near future. UPD at 10:09 UTC: The roxy.hosting.energy hosting server is available. We expect the inclusion of sofi.hosting.energy in the near future. UPD at 11:05 UTC: The sofi.hosting.energy server is now also available. Hosting.Energy apologizes to all clients for this incident and is ready to compensate for today's downtime in the amount of 1 month of free hosting. To calculate compensation, contact support through the billing system. Thank you for your understanding

Updating MariaDB on the roxy.hosting.energy server

2017-09-25
Dear clients! Please be advised that on the night of September 28-29, 2017, work will be done to update the MariaDB server to version 10.1. Estimated downtime is 30 minutes. Thank you for your understanding.

Updating MariaDB on the sofi.hosting.energy server

2017-08-10
Dear clients! Please note that on the night of August 13-14, around 01:00 (GMT+3), MariaDB will be updated to version 10.1 on the sofi.hosting.energy server. Estimated downtime is 30 minutes. Thank you for your understanding.

Updating PHP version to 7.0 on roxy.hosting.energy

2017-06-21
Dear clients! We would like to inform you that on the night of June 25-26, it is planned to update the main version (Apache module) of PHP version from 5.4 to 7.0 on the roxy.hosting.energy server. Please check the compatibility of your code with the new version of PHP. To avoid problems after the update, we ask you to update your CMS to the latest versions before June 25th. General details of the transition to PHP 7.0 can be seen here: http://php.net/manual/ru/migration70.php Thank you for your understanding.

Updating PHP version to 7.0 on sofi.hosting.energy

2017-05-25
Dear clients! We would like to inform you that on the night of May 30 to May 31, the main version (Apache module) of PHP version from 5.4 to 7.0 is planned to be updated on the sofi.hosting.energy server. Please check the compatibility of your code with the new version of PHP. To avoid problems after the update, we ask you to update your CMS to the latest versions before May 30th. General details of the transition to PHP 7.0 can be seen here: http://php.net/manual/ru/migration70.php Thank you for your understanding.

Billing availability issues

2017-03-31
Dear clients. We are experiencing some issues with billing availability. We are correcting the situation at the moment.

Updating the my.hosting.energy billing system

2017-03-20
Dear clients. On March 23, 2017, during the day, the my.hosting.energy billing panel will be updated to version BILLmanager 5. During the specified period of time, my.hosting.energy billing may be unavailable, and the crediting of payments and processing of services will be delayed. We recommend replenishing your account in advance and extending services that expire on March 22-24. Technical support questions during panel upgrades can be directed to support@hosting.energy. If you have any questions, please contact technical support.

Technical work on the server sofi.hosting.energy 03/5/2017

2017-03-03
Dear clients. On the night of May 4th to 5th, at approximately 01.00 GMT+2, technical work will be carried out to update the software on the sofi.hosting energy server. The expected unavailability of sites is from 30 minutes to 1 hour. Thank you for your understanding.

Technical work in DC2, Amsterdam

2017-02-07
Reason: preventive maintenance work Fiber optic network service provider Relined is replacing fiber optic cable segments in Zwolle, NL. The planned work will affect the links DC1<->AMS-NIKEF and DC1<->DC2.

Affiliate program profitability

2016-11-14
Dear clients. We inform you that following the price reduction, from November 14, 2016, the profitability of the affiliate program has been reduced to 15% of referral expenses for hosting services. Thank you for your understanding.