News

Dear clients, We are pleased to inform you of two good news: we have updated the design (we hope you like it) and added constituent documents to the site. We continue to develop!

When creating the “Golden September -50%” promotion, an erroneous 50% discount was offered to all clients of the basic “Unified” tariff for all hosting services. Recalculation and write-off of funds from old clients (registered before September 2, 2013) was carried out in full. In order to avoid hosting shutdowns after funds were recalculated, clients who had a negative balance were given credit limits of 1-2 dollars. Please pay off the negative debt within a week, after which the credit limit will be cancelled. If errors are found, please contact the technical support department. Thank you for your understanding.

Dear users, Please note that on the morning of September 20, at 9.00 Kyiv (GMT+3) / 10.00 Moscow (GMT+4), the equipment of the S2 server will be upgraded - a more powerful processor will be installed and RAM will be added. Estimated downtime is no more than 20 minutes. Thank you for your understanding.

Dear clients, We inform you that today there is some instability in communication parameters at the junction of DTEL-IX - Yandex and MSK-IX - Yandex. Unfortunately, this happens outside our sphere of influence and sometimes leads to false messages from Yandex.Metrica about sites being unavailable. We would like to especially note that no degradation of the data center’s network parameters has been noted; all hosting services are operating as normal.

There was a failure on the data center side, billing is temporarily unavailable, the hosting site has been moved to a backup server, DNS zones are in the process of being updated. Servers with client sites are operating normally. At the moment, our specialists are launching billing on backup equipment. The work will be completed as soon as possible. UPD 09.15.2013 15:35: billing functionality has been restored.

A dangerous vulnerability has been discovered in the WordPress web content management system, used by approximately 18% of the million most popular sites on the Internet, which could potentially allow PHP code to be executed on the server.

Today, the Skype service, without any warning, blocked our [color=#33CCFF]tcphost[/color] account for allegedly “abnormal behavior.” We are currently looking for ways to resolve this situation. Consultation and support via Skype will not be provided temporarily. Other means of communication (ticket system, mail, chats, telephone) are operating as normal. Stay tuned for more news.

Dear clients! We inform you that the address of the control panel (ispmanager) of the S1 server has changed from https://my.tcphost.net/ispmgr to https://s1.tcphost.net/ispmgr The billing address remains unchanged - https://my.hosting.energy/manager/billmgr Thank you for your understanding.

Dear clients. Tomorrow, at 9:00 Kyiv time, a planned equipment upgrade will be carried out on the s2.hosting.energy server. Server downtime is expected to be 15-20 minutes. Thank you for your understanding.

The botnet that guesses passwords from Wordpress, Joomla and DLE has increased its power and attacked all hosters with renewed vigor. The consequences and comments of system administrators and webmasters can be observed here: http://forum.searchengines.ru/showthread.php?t=805626 At TCPHost everything is in normal mode, bots are cut off, admin panels are covered. Stay tuned.