News
Hosting.Energy news
Report for May 22
05/22/2012 at 23.30 (gmt +3) the server failed for 15 minutes. Let's investigate. We are ready to compensate for downtime, please contact us.
Update May 24th
A detailed study of the incident led to rather unexpected conclusions: one of our clients subjected their own website to a distributed attack (ddos), citing testing as the reason. The client is strictly warned, IP addresses are blocked, and anti-DDoS measures are strengthened.
Victory
Yesterday our system administrators managed to localize and eliminate problem with apache, which caused short-term stutters and 502 and 504 errors.
Thanks to everyone who stayed with us, taking into account, albeit small and short-term, problems.
Dive feather
This night at 23:40 we experienced problems with apache; the sites were unavailable for about 15 minutes. We apologize and are ready to compensate for the downtime. We will improve the service in the future.
Let's socialize
We invite you to our VKontakte group. Join in, discuss the latest news, share tips and ask questions.
We will be glad to see everyone!
Night work
On April 30, at 1.00 Kyiv time (GMT+2), we will be working on updating Apache to solve this problem. A short-term (up to 10 minutes) suspension of web services is possible.
News from the fronts
We periodically experience problems with Apache, and therefore sometimes a 502/504 or “slowdown” error occurs for a short time (for 5-10 minutes). We understand, we react, we take action.
Stay tuned for more news.
Have a nice flight
As a result of scheduled work on the morning of April 26th, user databases were transferred to an SSD drive. Significantly increased response, reading and writing speeds. Stay tuned for improvements to our service.
Equipment modernization
Dear users, Please note that on the morning of April 26, at 9.00 (GMT+3 Kyiv) / 10.00 (GMT+4 Moscow) the server equipment on which your sites are located will be upgraded - an SSD drive will be installed for custom mysql databases.
Estimated downtime is about 10-20 minutes.
Thank you for your understanding.
IOwait approaches 0
On the night of April 14, during scheduled work, the hard drives were replaced with more productive ones.
The response time of the file system has decreased, the overall performance of the operating system has increased, the input/output waiting time (iowait) has been reduced from 20-30% to 0.2-1%.
Incident Report
We would like to inform you that today, April 4, 2013 at approximately 21:50, while installing small software from the control panel, the web and mail server were damaged. As a result, our main website was also down.
The total downtime was about 25 minutes, after which all services were returned to normal mode.
We apologize for the downtime.
PS: a lesson for our system administrators - never trust the panel to work with packages, even minor ones.