Dear clients! From December 11, 2020, the Qiwi payment system stops accepting payments under the current scheme. We have to wait for a new version of the Qiwi payment module for our billing. Starting from December 11, 2020 until the release of the Qiwi module update, all Qiwi payments will be accepted through the Robox payment system. Thank you for your understanding.
Dear clients! We inform you about changes in the storage period for free backup archives. From today the following deadlines are established: - daily database dumps - last 3 months; - daily copies of files - last 7 days; - 4 weekly copies of files (as of Monday); - three monthly copies of files (as of the first day of the month). Please note that there are backup exceptions (cache, logs, temporary files, etc.). The full list is given at the end of the news.
Dear clients! We would like to inform you that as of November 8, 2019, the old NS servers ns1.tcphost.net, ns2.tcphost.org and ns3.tcphost.ru will stop working. Since March 2020, the old NS servers ns1.hosting.energy, ns2.hostenergy.org and ns3.hostenergy.net will stop working. We kindly ask you to check the NS servers of your domains and, if necessary, change them to our current NS servers: ns1.globalnameservers.net ns2.globalnameservers.org Thank you for your understanding.
Dear clients! On the night of October 31 to November 1, 2019, technical work will be carried out on the roxy.hosting.energy server to modernize the file system. The expected downtime is about 10-20 minutes. Thank you for your understanding.
Dear clients! We would like to inform you that on the night of May 25-26, the main version (Apache module) of PHP is scheduled to be updated from 7.0 to 7.3 on the roxy.hosting.energy server. Please check the compatibility of your code with the new version of PHP. To avoid problems after the update, we ask you to update your CMS to the latest versions before May 25th.
Dear clients! We would like to inform you that on the night of May 11-12, the main version (Apache module) of PHP is scheduled to be updated from 7.0 to 7.3 on the sofi.hosting.energy server. Please check the compatibility of your code with the new version of PHP. To avoid problems after the update, we ask you to update your CMS to the latest versions before May 11th. UPD: The update has been moved to the night of May 12-13.
Friends! We are pleased to announce the launch of a new VDS platform in Europe: Prague, Czech Republic. A location with a good geographical location in Central Europe and excellent connectivity in the direction of both the CIS and Europe. The IP address for ping/traceroute is 195.123.244.4. In Prague, we use the latest Intel Scalable Xeon processors from the Skylake family and high-speed SSD drives for our VDS, with unlimited traffic. In billing tariffs VDS with the CZ prefix are already available.
Dear clients! In recent months, there has been a noticeable strengthening of the euro against all currencies. Since most of our equipment is located in Europe and is purchased for euros, we are forced to adjust the prices for VDS. New prices are available on the virtual servers page. Thank you for your understanding.
UTC 6:30. Due to reasons beyond our control, there was a power failure in the OVH SBG-1 data center. In connection with this, the unavailability of the shared hosting servers sofi.hosting.energy and roxy.hosting.energy is noted. The data center is working to fix the problem, we plan to launch it in the near future. UPD at 10:09 UTC: The roxy.hosting.energy hosting server is available. We expect the inclusion of sofi.hosting.energy in the near future. UPD at 11:05 UTC: The sofi.hosting.energy server is now also available. Hosting.Energy apologizes to all clients for this incident and is ready to compensate for today's downtime in the amount of 1 month of free hosting. To calculate compensation, contact support through the billing system. Thank you for your understanding